Best and worst rated GP surgeries in Huntingdonshire

The results of NHS England's annual GP Patient Survey for 2023 highlighted whether patients were happy with their surgeries after completing a questionnaire.

The survey measured patients' experiences by asking questions on a range of topics, including experience of making appointments, ease of getting through the phone and confidence in the healthcare professional.

Look at the full range of patient satisfaction results across the district below.

Of the 19 GP practices in Huntingdonshire, Great Staughton Surgery near St Neots was named the best in the district, with an overall approval rating of 98 per cent.

Great Staughton Surgery was one of four surgeries to achieve a rating of 90 per cent or higher, also including Kimbolton Medical Centre, Alconbury Surgery and Moat House Surgery in Warboys.

In fact, GP surgeries across Huntingdonshire had a higher average overall satisfaction approval rating than the national average, with a score of 78 per cent compared to the 71 per cent rating taken from more than 6,000 surgeries across the country.

The national approval rating across England for 2023 marked a fall from 72 per cent last year and the lowest score since the GP Patients Survey began in 2017.

At the other end of the spectrum, Lakeside Health St Neots received the lowest overall satisfaction rating among patients, scoring 43 per cent.

Great Staughton Surgery was rated by its patients as the best GP surgery in Huntingdonshire. (Image: 2023 Google)Lakeside Health St Neots, also known as Cedar House Surgery, was the only practice not to achieve a satisfaction rate higher than 50 per cent.

The next lowest-rated GP surgery was the Riverport Medical Practice in St Ives, with 60 per cent of patients answering that they were satisfied with the service at the practice.

In total, six surgeries in the district fell below the national mark of 71 per cent.

Included in the six were Grove Medical Practice, Priory Fields Surgery, Acorn Surgery and St Neots Health Centre.

Lakeside Health St Neots was worst rated by patients in Huntingdonshire. (Image: 2023 Google)

NHS England highlighted though that only a handful of patients completed the survey at some practices, so the figures may not reflect an entirely accurate picture of each surgery's performance. 

READ MORE: Find out which Huntingdonshire primary schools have the best Ofsted ratings

Across the topics covered, GP surgeries in Huntingdonshire were notoriously ranked by patients as difficult to get through on the phone.

With an average approval rating of 56 per cent, only 18 per cent of patients at Lakeside Health St Neots found it easy to go through the phone to book an appointment, with 10 other surgeries falling below the district average.

Despite the low ratings in some aspects, all patients were extremely confident in the healthcare professional at their last appointment, with an average of 95 per cent of all patients across the district satisfied with the level of care and expertise when at their surgeries.

Full list of overall satisfaction ratings

1. Great Staughton Surgery - 98 per cent 
2. Moat House Surgery - 95 per cent
3. Alconbury Surgery - 93 per cent 
4. Kimbolton Medical Centre - 90 per cent
5. The Hicks Group Practice - 88 per cent
6. Wellside Surgery - 86 per cent
7. Yaxley Group Practice - 84 per cent
8. Buckden Surgery - 82 per cent
9. Ramsey Health Centre - 81 per cent
10. Almond Road Surgery - 80 per cent
11. Spinney Surgery - 80 per cent
12. Papworth Surgery - 79 per cent
13. Huntingdon Road Surgery - 79 per cent
14. St Neots Health Centre - 70 per cent
15. Acorn Surgery - 65 per cent
16. Priory Fields Surgery - 64 per cent
17. Grove Medical Practice - 62 per cent
18. Riverport Medical Practice - 60 per cent
19. Lakeside Healthcare St Neots - 43 per cent